Online Privacy Training (Privacy Officers & Managers) (2026)

(for Online Privacy Training for Staff, click here)
(for Privacy Training Webinars, click here)
(for Online Privacy Training for Health Service Providers, click here)

Description

This course provides training for senior staff with responsibilities for managing privacy compliance, such as a Privacy Officer or a division manager.

It provides users with an in-depth knowledge of an organisation's privacy obligations in regard to the handling of personal information under the Commonwealth Privacy Act's thirteen Australian Privacy Principles (APPs) and how to apply the requirements in practice, manage privacy risks and maintain a privacy management framework.

The course maximises learner engagement through interactive elements balanced with high-quality training content. Real-life case studies and quizzes are used to demonstrate and reinforce how obligations apply in practical scenarios.

Users receive a Participant Handbook (90 pages) containing all course materials which is suitable for subsequent use as a privacy reference handbook.

The course is updated annually to remain current with laws, cases and Commissioner guidelines. It comprehensively covers the Privacy Act reforms of December 2024.

The course can be purchased as a package with the Online Data Breach Notification Scheme Training course (1.5 hrs).

Key features

  • state-of-the-art e-learning platform
  • graded assessment
  • user reports
  • certificates of completion
  • deployable on client LMS (optional) (SCORM compliant)

Learning outcomes

Knowledge of:

  • an organisation's privacy obligations under the Privacy Act;
  • how to apply obligations in practice (including core business processes);
  • how to identify and manage privacy risks;
  • how to maintain a privacy compliance framework;
  • how to perform the role of a privacy manager.

Who is the course for?

Staff in senior roles responsible for managing privacy - for example: Privacy Officer, Privacy Manager, In-house Counsel, Risk Manager, Records Manager.

Course outline

1 - Introduction
         Privacy Act
         Coverage of Act
         Exemptions

2 - Australian Privacy Principles
        APP 1 - Open & transparent management of data
        APP 2 - Anonymity and pseudonymity
        APP 3 - Collection of solicited information
        APP 4 - Receiving unsolicited information
        APP 5 - Notification of collection
        APP 6 - Use or disclosure
        APP 7 - Direct marketing
        APP 8 - Cross-border disclosure
        APP 9 - Government identifiers
        APP 10 - Quality
        APP 11 - Security
        APP 12 - Access
        APP 13 - Correction

3 - Tort of Serious Invasion of Privacy
        Coverage
        Elements
        Defences

4 - Practical Issues
        Outsourcing
        Privacy consents
        Recruitment
        Social media
        Children

Author

The course is authored by Jeremy Douglas-Stewart, a specialist privacy lawyer at Privacy Law Consulting Australia. Jeremy was a member of the Privacy Commissioner's Consultative Group during her review of the Privacy Act in 2004/05 and of the Australian Law Reform Commission's Privacy Principles Roundtable in 2007. Jeremy has been delivering privacy training workshops since 2007 and is author of the Australian Privacy Law Handbook loose-leaf subscription service for lawyers.

Duration

5 hours (can be completed in multiple sittings - bookmark function returns user to last page viewed when logging back in). Logins are valid for 12 months.

Previous privacy e-training clients (samples by industry)

RETAIL - Canon, Vodafone, Supercheap Auto
HEALTH - WentWest Medicare Local, Sunshine Coast Hospital
PHARMACEUTICAL - Bristol-Myers Squibb, Lundbeck
ENTERTAINMENT - SkyCity Casinos, Village Roadshow
INSURANCE - NRMA, Health Care Insurance
NOT-FOR-PROFIT - Salvation Army, Médecins Sans Frontières
PROFESSIONAL ASSOC - Pharmaceutical Society of Australia
GOVERNMENT - Department of Health, Old Parliament House

Testimonials from e-training clients

The course was excellent! [It] was enjoyable, informative and probed significant thought on the subject matter. Score: 10/10 - PAUL, SALVATION ARMY

I thought the course was really useful. In particular, the use of examples is a fantastic way to reinforce new ideas, knowledge etc. Score: 10/10 - LYNETTE, ENERGY & WATER OMBUDSMAN (VICTORIA)

Very informative and enjoyable. Extremely user friendly. Score: 10/10 - RICK, SALVATION ARMY

Very user friendly. Score: 9/10 - VICKI, NSW NURSES ASSOC

The course is very good, easy to understand and time saving. - LEON, SUPER CHEAP AUTO GROUP LTD

System requirements

An up-to-date web-browser is all that is required to view the courses - for example:

  • Windows: Microsoft Edge, Google Chrome, Mozilla Firefox
  • Mac: Apple Safari, Google Chrome, Mozilla Firefox

Cost

$795 + GST (single user licence)

Group discounts - 2 persons - 10%; 3 persons - 12.5%; 4 persons - 15%; 5+ persons - contact us to request a quote.

How to order

An invoice for payment will be sent following receipt of order.

Terms & Conditions: The purchase of this product is subject to the standard Terms & Conditions for Training Products - Electronic

Screenshots

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