Privacy Training Webinar (Privacy Officers & Managers)

(for: online course format, click here  | Privacy training for health services, click here)

Description

This webinar provides intensive privacy training on requirements regarding the handling of personal information under the Commonwealth Privacy Act's Australian Privacy Principles (APPs).

The course, which is intended for employees at "manager" level requiring a comprehensive knowledge of privacy obligations, equips participants with a detailed understanding of:

 •  legal requirements regarding managing personal information under the APPs;
 •  how to apply the laws in practical situations; and
 •  how to identify and manage privacy risks and incidents.

Attendees receive a bound Participant Handbook which contains course materials and provides a privacy reference handbook for future use. Course content is updated annually to remain up-to-date with the latest privacy developments, cases and Commissioner guidelines.

The course is held across 2 x 3 hr webinars (6 hrs total) on consecutive days. 

Add-on modules (optional)
The two following webinars provide optional add-on modules if training on these related topics is also required. When purchased with the Privacy Training Webinar (where scheduled dates permit), a 50% package discount on these other webinars is available (for discount coupon, see below under "Cost"):

• Data Breach Notification Scheme Training Webinar (1 hr): providing training on the Scheme requirements (held 1 hr after end of Privacy Training Webinar).
• Privacy Act Reforms Briefing Webinar (1 hr or 3 hrs): providing briefings on the pending Privacy Act reforms.

Course outline

1 - Introduction
Privacy Act
Coverage of Act
Exemptions

2 - Australian Privacy Principles
APP 1 - Open and transparent management of information
APP 2 - Anonymity and pseudonymity
APP 3 - Collection of solicited information
APP 4 - Receiving unsolicited information
APP 5 - Notification of collection
APP 6 - Use and disclosure
APP 7 - Direct marketing
APP 8 - Cross-border disclosures 
APP 9 - Adoption, use or disclosure of government identifiers
APP 10 - Data quality
APP 11 - Data security
APP 12 - Access
APP 13 - Correction

3 - Tort of Serious Invasion of Privacy
Coverage
Elements
Defences

4 - Practical Issues
Outsourcing
Privacy consents
Recruitment
Social media
Children

Who should attend?

Staff in senior roles responsible for managing privacy - for example: Privacy Officer, Privacy Manager, In-house Counsel, Risk Manager, Records Manager.

Presenter

Jeremy Douglas-Stewart has been recognised as a leading privacy lawyer in Australia and corporate privacy training facilitator. Jeremy has extensive experience in advising businesses and government on privacy laws and data management practices, is author of an Australian privacy law loose-leaf reporting service and has over 20 years’ experience in delivering privacy training seminars. Jeremy was a member of the Privacy Commissioner's Consultative Group during the review of the Privacy Act in 2004/5 and of the Australian Law Reform Commission's Privacy Principles Roundtable in 2007.

Format

Held in Zoom. Attendees view the presenter and screen presentations. Attendees are able to communicate with the presenter by voice or chat box throughout the webinar to raise and discuss issues. Attendees do not appear on-screen. Places are limited to ensure optimal class sizes for learning and interaction.

Cost

$775 + GST

Group discounts
2 persons - 5%  |  3 persons - 7.5%  |  4 + persons - 10% (discounts apply automatically)

Not-For-Profit discount
5% in addition to other discounts (enter the coupon code “nfp” when registering online).

Package discount
When purchased with the Privacy Training Webinar (above), a 50% package discount is available for each of the following related webinars: Data Breach Notification Scheme Training Webinar (1 hr) and a Privacy Act Reforms Briefing Webinar (1 hr or 3 hrs).

To obtain the discount, enter coupon code "pack50" when registering for the other webinar(s) (under same organisation name). It is necessary to register for each webinar separately.

Materials only
If you cannot attend a webinar, participant handbooks can be ordered separately at a 50% discount. To order, register a place in a webinar with the coupon code "materials.only" and the order will be processed accordingly.

Dates & times

Courses are held over two 3-hours sessions on consecutive days.

Regularity of training webinars
Held twice per year.

Receive notification of future dates
To request e-notification of future webinar dates, send us your email address through our Contact Us form with "Notification request - Privacy training webinars" in the subject field. Emails can be removed from the list at any time.

Terms

This product is sold subject to the standard Terms for seminars, workshops & webinars.

HOW TO REGISTER

To register, click on the desired
webinar dates below.

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2026: dates pending
(to request notification of dates, see below)

TESTIMONIALS

Private sector organisations

… the most organised, well delivered and most helpful seminar from a practical, legal and business perspective. The presenter was engaging, intelligent and a highly effective communicator. The seminar materials are excellent. 
- Emma, HORTICULTURE AUST.

I would highly recommend this course to anyone needing a thorough understanding of privacy laws. [It] was comprehensive, well structured and interactive.
- Margaret, SYNAPSE MEDICAL SVCS.

Clear valuable information with practical examples that lay people can understand easily ... Includes excellent handbook.
- Marianne, AUST'N COLLEGE OF NURSING

Presenter was very knowledgeable and helpful and provided practical answers.
- Jamal, MEDIBANK PRIVATE

Content of course was excellent.
- Anne, RAILCORP

I would recommend this workshop to anyone requiring information on the Privacy Act.
- Jacqui, BELMONT PRIV. HOSPITAL

Public sector agencies

This course is really good for those starting in a role that deals with Privacy and releases of data ... Highly recommended.
- Shannan, CENTRELINK

[V]ery clear and the structure supported learning ... case studies were extremely helpful ... strongly recommend the course.
- Paul, DEPT OF ENV, WAT, HER & ART

... informative and very relevant.
- Tracy, ROYAL AUSTRALIAN MINT

... good interaction between tutor and students where real life examples ... enhanced the learning experience. 
- Chris, DEPARTMENT OF DEFENCE

[W]orkshop was excellent.  
- Catherine, GRAINS R&D CORP

ATTENDEE FEEDBACK

Thanks very much for this session. I have found it very helpful.

Thank you ... very informative.

Thank you for a great session.

PREVIOUS ATTENDEES (SAMPLES)

Retail – Harvey Norman | Sussan Group | Bardot | Reece | Integral Energy | Lumo Energy

Health – Ramsay Health Care | QML Pathology | St Andrew’s War Mem Hospital | Mercy Health & Aged Care

Professional associations – Royal Aust College of Surgeons | Inst of Chartered Accountants | Aust'n College of Nursing

Not-for-profit – Salvation Army | Australian Red Cross | Anglicare | Relationships Australia

Banking – Commonwealth Bank | HSBC Bank | Elders Ltd| | Australian Central CU | QLD Police CU

Insurance – CommInsure | RACQ | Westfund | Insurance Aust.

Government – Dept of Defence | Dept of Human Svcs. | Centrelink | Dept of Employment | ACT Govt Shared Svcs.