Privacy Training Webinar - for Health Service Providers (2021)
  (for Online Privacy Training for Health Service Providers, click here)


These webinars provide intensive privacy training for health service providers on requirements regarding the handling of personal information under the Commonwealth Privacy Act's Australian Privacy Principles (APPs). 

The webinar format is new for 2021 and has been developed to enable delivery of in-person training throughout the Covid-19 public health crisis.

The course provides industry-specific training, addressing obligations and scenarios specifically in the context of health services. It equips participants with a detailed understanding of:

 •  legal requirements regarding managing personal information under the APPs;
 •  how to apply the laws in practical situations; and
 •  how to identify and manage privacy risks and incidents.

Attendees receive a bound Participant Handbook which contains course materials and provides a privacy reference handbook for future use. Course content is updated annually to remain up-to-date with the latest privacy developments, cases and Commissioner guidelines. 

The course is held across 2 x 3 hr webinars (6 hrs total) on consecutive days. Participants are able to communicate directly with the facilitator and other attendees throughout the webinar and participant numbers are limited (equivalent to workshop levels) to ensure optimal class sizes for learning and interaction.

The course can be purchased as a package with the Data Breach Notification Scheme Training Webinar - Health Service Providers (1 hr), which is held one hour after the conclusion of the Privacy Training Webinar on day two.

Course outline

      Privacy Act
      Coverage of Act

2-Australian Privacy Principles
      APP 1 - Open and transparent management of information
      APP 2 - Anonymity and pseudonymity
      APP 3 - Collection of solicited information
      APP 4 - Receiving unsolicited information
      APP 5 - Notification of collection
      APP 6 - Use and disclosure
      APP 7 - Direct marketing
      APP 8 - Cross-border disclosures 
      APP 9 - Adoption, use or disclosure of government identifiers
      APP 10 - Data quality
      APP 11 - Data security
      APP 12 - Access
      APP 13 - Correction

3-Practical Issues
      COVID-19 management measures
      Privacy consents
      Privacy Act review 2020/21

Who should attend?

Senior staff of health service providers responsible for managing privacy, such as Privacy Officers, medical records managers and risk managers.


Jeremy Douglas-Stewart is a specialist privacy consultant and has been recognised as a leading privacy lawyer in Australia and corporate workshop presenter. Jeremy has extensive experience in advising businesses and government on privacy laws and data management practices, has published widely in the field of privacy (including as author of an Australian privacy law loose-leaf reporting service) and has over 15 years’ experience in delivering privacy training seminars. Jeremy was a member of the Privacy Commissioner's Consultative Group during the review of the Privacy Act in 2004/05 and of the Australian Law Reform Commission's Privacy Principles Roundtable in 2007.


Interactive webinar with case studies, discussions and question times.

Cost -

$745 + GST

Package discount - A 50% package discount applies to the Data Breach Notification Scheme Training Webinar - Health Service Providers when purchased with the Privacy Training Webinar (enter the coupon code "pack50" when registering online for the DBN Scheme Training Webinar). It is necessary to register for the two webinars separately.

Group discounts - 2 persons - 5%; 3 persons - 7.5%; 4 + persons - 10%  

Not-For-Profit discount - 5% (in addition to other discounts). To obtain the discount when ordering online, select “Discount coupon” and enter “nfp” as the coupon code.

Materials only - If you cannot attend a webinar, participant handbooks can be ordered separately at a 50% discount. Simply register a place in a webinar with the discount code "HANDBOOKONLY" and the order will be processed accordingly.

Dates (January - June 2021)

Courses are held over two 3-hour sessions on consecutive days.

 Day 1  Day 2 Time
 Tues, 1 June  Wed, 2 June 12.00 pm - 3.00 pm (AEST)
 Thurs, 10 June  Fri, 11 June 9.30 am - 12.30 pm (AEST)
 Tues, 15 June  Wed, 16 June 12.00 pm - 3.00 pm (AEST)
 Thurs, 24 June  Fri, 25 June 9.30 am - 12.30 pm (AEST)

To request e-notification of webinar dates for the July to December 2021 period once they are set, send us your email address through our contact us form with "Notification request - Privacy webinar" in the subject field.

Booking deadline: 7 days prior to date of webinar (subject to availability of places)


This product is sold subject to the Standard terms for seminars, workshops & webinars



Related products
>  Online Privacy Training for Privacy Officers & Managers - Health Service Providers
>  Online Privacy Training for Staff - Health Service Providers




To register, click on the desired
webinar dates below.

1 & 2 June 2021

10 & 11 June 2021

15 & 16 June 2021

24 & 25 June 2021




(from workshop format)


I would highly recommend this course to anyone needing a thorough understanding of privacy laws … [It] was comprehensive, well-structured and interactive. As a health professional I found the coverage of health related privacy laws invaluable.

- Margaret, Synapse Medical Services

Clear valuable information with practical examples that lay people can understand easily ... Includes excellent handbook

- Marianne, Australian College of Nursing

This is a great workshop for those who deal with privacy … The presenter is knowledgeable and happy to assist with any questions

- Caroline, St Andrew’s Toowoomba Hospital

I would recommend this workshop to anyone requiring information on the Privacy Act.

- Jacqueline, Belmont Private Hospital

Previous attendees 

(samples from workshop format)

Hospitals -
Ramsay Health Care, St Andrew’s War Memorial Hospital, North West Private Hospital

Medical centres - Perth Clinic, Currumbin Clinic, Southern General Practice Network

Nursing - Royal District Nursing Service, Brown Nurses, College of Nursing 

Professional bodies - Royal Australian College of Surgeons, Pharmacy Guild of Australia, RANZCP

Not-for-profit - Australian Red Cross, Riding For The Disabled, Mental Health Association NSW