The Privacy Officer Training Course provides comprehensive training for Privacy Officers in private sector organisations. The course covers all core aspects relevant to performing the role of Privacy Officer.

The course includes a Participant Handbook, providing a hardcopy of course materials and note-taking space for users. Each participant will receive a Certificate of Completion.

Who is this course for?

Senior staff responsible for privacy compliance, eg. Privacy Officers, Risk Managers and Internal Auditors.

To which industries is the course relevant?

The course is written for use by persons in all industries, eg financial, retail, health etc.

Health service providers

The course contains supplementary materials specifically for health service providers. These enable health service providers to obtain further information on health privacy issues and health-specific privacy laws as required. 

Learning outcomes

This course aims to equip users with a detailed understanding of:

- privacy laws & their application to private sector organisations;

- how to identify & resolve privacy compliance issues.

What you receive

- username & password access, valid for 12 months

- Participant Handbook containing course contents & space for taking notes

Key features

- comprehensive coverage of privacy laws

- interactive quizzes

- practical examples and real-life case studies

- Certificate of Completion

Course outline

Introduction

Module 1 - Privacy Act 1988 (Cth)  (4 hrs)

Part 1 - Introduction

Part 2 - Coverage

Part 3 - National Privacy Principles

Part 4 - Credit Reporting & Tax File Number Information

Part 5 - Practical Issues

Part 5 -  a. Reviewing & Assessing Compliance

Part 5 -  b. Contractors

Part 5 -  c. Agents

Part 5 -  d. Obtaining Consent

Part 5 -  e. Dealing with Children

Part 5 -  f. Job Applicants, Recruitment & Pre-employment Checks

Part 5 -  g. Customer Profiling

Part 5 -  h. Non-compliance

Part 5 -  i.  Complaint Handling Procedures

Module 2 - Health Records and Information Privacy Act 2002 (NSW)*  (2 hrs)

(*this Module is optional)

Part 1 - Introduction

Part 2 - Coverage

Part 3 - Health Privacy Principles

Module 3 - Health Records Act 2001 (Vic)*  (2 hrs)

(*this Module is optional)

Part 1 - Introduction

Part 2 - Coverage

Part 3 - Health Privacy Principles

Module 4 - Other Privacy Legislation  (45 mins)

a. Spent Convictions

b. Listening & Surveillance Devices Legislation

Module 5 - Employee Privacy  (30 mins)

a. monitoring staff phone calls & participant monitoring

b. monitoring staff use of email, the internet & computers

c. workplace drug & alcohol testing

d. controlling employee conduct outside of work hours

e. bag, desk, parcel & locker searches

f. handling employee time and wage records

Consistent with Australian Standards

- AS 3806-1998: Compliance programs

- AS 4269-1995: Complaints handling

Total duration

See Module duration times above (overall time will reduce if Modules 2 or 3 regarding NSW & Vic health records are not required)

Sample pages:

sample 1 |  sample 2

Cost:

$395 + GST (bulk discounts available, please enquire)

Click here to order

Course customisation services are available for organisations wishing to develop internal training products based on specific requirements, such as:

- industry specific issues;

- industry specific legal and code requirements;

- internal privacy policies, procedures and documents.

For advice and quotes, please contact us.