Online Privacy Training for Staff (2018)

(for Privacy Training for Privacy Officers & Managers, click here)


This online course provides privacy training for staff whose tasks involve the handling of personal information.

The course equips workers with a detailed awareness of privacy, key obligations under the Commonwealth Privacy Act's Australian Privacy Principles (APPs) and core areas of risk relevant to their day-to-day work functions. It uses real-life case studies to demonstrate privacy issues in practice and quizzes to enable users to apply principles learned in practical scenarios.

The course, delivered through state-of-the-art e-training software, is designed to ensure a high level of user engagement through graphics and interactivity balanced with a focus on delivering high quality content. It contains an e-trainer to guide users through the course, case studies explained through characterised cartoons and interactive quizzes (eg drag and drop, word bank and true/false).

The course contains a graded assessment (multiple-choice questions) at the end. Users who successfully complete the assessment are issued a Certificate of Completion. Reports on user assessment scores are available to training managers. The course is current to 2018.

Learning outcomes

The course aims to equip staff with a detailed understanding of:

  • privacy and the need to protect personal information; 
  • key requirements under the APPs and how they apply in practice;
  • areas of risk in day-to-day work functions.

Course outline

     What is privacy?
     Privacy compliance program
     Role of staff
     Why is privacy important?
     Personal information
     Sensitive & health information

2-Australian Privacy Principles
          Information must be necessary
          Sensitive information
          Collection must be fair
          Third parties
          Privacy notices
     Use & disclosure
          Primary purpose of collection
          Use & disclosure for secondary purposes
               Related within expectations
               Authorised by law
          Key risks
               Unauthorised staff access
               Unauthorised disclosures outside of work
     Data accuracy
     Data security
          Protecting information against misuse and loss
          Key risks
               Electronic documents
               Portable storage devices
               Unauthorised staff access
          Data security policies
          Document disposal and destruction
     Privacy policy
          Multiple policies


The course is authored by Jeremy Douglas-Stewart, a specialist privacy lawyer and Principal Consultant at Privacy Law Consulting Australia. Jeremy was a member of the Privacy Commissioner's Consultative Group during her review of the Privacy Act in 2004/05 and of the Australian Law Reform Commission's Privacy Principles Roundtable in 2007. Jeremy has been delivering privacy training workshops to organisations and agencies since 2007. Jeremy is author of the Australian Privacy Law Handbook, a national privacy law loose-leaf service.


1.5 hours. Course can be completed in multiple sittings (automatic bookmark facility returns user to the page they were up to when they last logged out). Logins are valid for 12 months.

Previous clients (samples by industry)

HEALTH - Goldfields-Midwest Medicare Local
INSURANCE - Health Care Insurance
CHARITY - Salvation Army
NOT-FOR-PROFIT - Cancer Council QLD
PROFESSIONAL ASSOC - Pharmaceutical Society of Australia
AGED CARE - Milang & District Community Association
GOVT - Museum of Australian Democracy


Most of our staff have commented that the training program is easy to read and understand and the content is relevant and it is one of the best training programs they have used.
- HR Officer, Museum of Australian Democracy Old Parliament House

Excellent quality. Score: 10/10 - Helen, InjuryNet

It was great! We are getting some great feedback about it!
- Jenelyn, Training Coordinator, Cancer Council QLD

Well rounded information suitable for all employees. Score: 10/10 - Sarah, Goldfields Midwest Medicare Local

Good quality with clear examples.  Score: 9/10 - Geoff, Cancer Council QLD

Very worthwhile course to complete. Score: 10/10 - Eleanor, Salvation Army

The course was easy to understand. Score: 10/10 - Rachael, Salvation Army

Score: 10/10 - Jeannette, Murrumbidgee Medicare Local

Easy way to learn. I thoroughly enjoyed the process.
- Joanne, Cancer Council QLD

Well presented and easy to follow. Score: 10/10 - Kate, Milang Old School House Community Centre

System requirements

The course is accessible through a web-browser with Adobe Flash Player (available free of charge at

Specific system requirements are: Flash Player 10 or later and one of the following web-browsers:

  • Windows: Internet Explorer 6 and later, Firefox 1.x and later, Safari 3 and later, Google Chrome, Opera 9.5 and later
  • Mac: Safari 3 and later, Firefox 1.x and later, Google Chrome
  • Linux: Firefox 1.x and later


Cost depends on the number of users.  Please request a quote specifying the number of users. Examples are provided below.  

No of users Cost per user (+GST) Total cost (+GST)
1 $325 $325
3 $250 $750
50 $40 $2000
100 $25 $2500

How to order

An invoice for payment will be sent following receipt of order.

Terms & Conditions: The purchase of this product is subject to the standard Terms & Conditions for Training Products - Electronic

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Related products

>  Privacy Training Workshops
>  Australian Privacy Law Handbook 

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